Add Your Heading Text Here
Frequently Asked Questions (FAQ's)
Do you ship internationally?
Yes, we can ship internationally. However, we do have designated distributors in certain countries and we may not be able to ship to your country if one exists.
All international orders must be pre-approved, so please simply contact us first and we can assist.
What is the shelf life of Aerobic Oxygen?
Current regulations only allow a maximum of 5 years shelf life for this product. Each bottle will have the expiry date printed on the label. Depending on which batch your order is taken from, you will see an expiry date between 3-5 years. For best shelf life results, keep the bottle in a cool, dry, dark place.
Is there a more affordable way to purchase the Aerobic Oxygen?
The best way to receive maximum discounts is to purchase in bulk. You will see bulk pricing on the product pages.
You can also order 8oz bottles, which have a slightly better discount/oz than the smaller bottles. However, keep in mind that the 8oz bottles do not have a dropper tip to measure dosing and are meant to refill the 2oz bottles.
I am a store / reseller. What is my pricing?
We expect stores / resellers / wholesalers to purchase in bulk. Please see the bulk discounts that are accessible on each product page. If you are looking to order >$5000, please contact us directly for more options.
Why is the Aerobic Oxygen now called Aerobic Oxygen Oral Cleanse?
In 2017, regulations in Canada required that we re-label the Aerobic Oxygen as an oral cleanse/mouthwash only (even though it has been used for many other things for the last 30 years). We are not allowed to advertise or market it as anything else. However, it is still the exact same product. In the US, it is still called just “Aerobic Oxygen” because the regulations have not required us to re-name it yet.
How should I store the Aerobic Oxygen?
It’s best to store the AO in a cool, dry place. If the product freezes this is usually OK, but extreme heat can damage the product.
How do I use the Aerobic Oxygen as an Oral Cleanse?
Place 10 drops in a tablespoon of water; swish and gargle for 30 seconds, and spit out.
How many drops are in a 2oz (60mL) bottle of Aerobic Oxygen?
There are approx 1800-2000 drops in each 2 oz/60mL bottle.
I forgot my username/password, or I can't login?
Please note that in April 2022 we migrated to a new website platform. Most active accounts were transferred over.
If your old password isn’t working, please click on My Account, and then Forgot Password and enter your email address. If your account is still valid, it will send you a link to reset your password. If it says Email Not Found, you will need to Create/Register a new account.
I can't see my previous orders prior to April 2022
Our website platform migration in April 2022 resulted in some order history not being brought over into the new platform. Therefore, some accounts may not be able to see their order history prior to April 2022. If you have questions on any orders prior to April 2022, please send us an email through our contact form with your request and we would be happy to assist.
Do you keep my credit card information on file?
Our website platform has top level encryption and will store your credit card information for future purchases if you so choose during your account registration. However, please note that we (admin) cannot see nor do we have any access to this information. Only you can access it by logging into your account.